Shipping policy

Last Updated: April 09, 2026

SUNDAY PJS aims to provide a transparent and reliable shipping experience. This policy explains how orders are processed, shipped, tracked, and delivered.

By placing an order through our website, you agree to the terms outlined in this shipping policy.

Additional information regarding returns or refunds can be found in our Return & Refund Policy.

For common shipping questions, additional information may also be available in the FAQ section located on the contact page.

Contact Page:
https://sundaypjs.com/pages/contact

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Order Processing Time

All orders are processed within 2–5 business days after payment has been successfully received.

Processing includes:

order verification
quality inspection
packaging
shipping label creation
dispatch to the shipping carrier

Orders may be processed and shipped throughout the week, including weekends and holidays when available.

However, processing times may vary depending on:

order volume
product availability
fulfillment partner schedules
carrier pickup availability

During promotions, holidays, or periods of high order volume, processing times may take slightly longer.

Once an order ships, a shipping confirmation notification with tracking information will be sent.

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Processing Time vs Shipping Time

Processing time and shipping time are two separate timeframes.

Processing time refers to the time needed to prepare an order for shipment.

Shipping time refers to the time it takes for the carrier to deliver the package after it has been shipped.

Estimated delivery time = processing time + shipping time

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Order Changes & Cancellation

Order changes or cancellations may be requested within 12 hours of placing an order.

After this period, orders may already be in processing or sent to fulfillment and cannot be canceled or modified.

Requests may be submitted through the contact page:

https://sundaypjs.com/pages/contact

or by email at:

hello@sundaypjs.com

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United States Shipping Options

Shipping costs are calculated at checkout based on the selected shipping method.

Rush Order (Express shipping) if available is for USA orders only.

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International Shipping

SUNDAY PJS ships to many international locations.

International shipping rates are automatically calculated at checkout based on destination, shipping carrier, and package weight.

The total shipping cost will be displayed before completing the purchase.

International Shipping Estimates

Delivery timeframes may vary depending on:

customs clearance
local postal services
regional carrier delays
international transportation logistics

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Customs, Duties, Taxes & Import Fees

International shipments may be subject to:

customs duties
import taxes
tariffs
brokerage or clearance fees

These charges are determined by the destination country and are not included in product prices or shipping fees.

Any import charges are the responsibility of the recipient.

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Split Payment At Checkout

At Sunday PJs, we work with multiple trusted suppliers to bring you a wide variety of styles at the best possible prices. Because of this, some items in your order may ship from different locations.

Split Shipping Explained

If your order includes products from two or more separate suppliers, your items may be shipped in separate packages. Each supplier handles their own shipping, which means shipping fees are calculated individually per supplier rather than as one combined delivery.

As a result, your total shipping cost at checkout may reflect multiple shipping charges. We understand this can sometimes feel higher than expected, and we are actively working to streamline our supply chain and reduce combined shipping costs wherever possible.

What This Means for You

• Items from different suppliers may arrive separately

• Shipping fees may be split across multiple packages

• Delivery times may vary slightly between items

• You will always see full shipping costs clearly at checkout before payment

Our Commitment

We are continuously improving our logistics system to make shipping more affordable and seamless for our customers. Our goal is to eventually reduce or consolidate shipping fees wherever possible, without compromising on product variety or quality.

Split Payment & Checkout Transparency

All shipping costs are clearly displayed at checkout before you complete your purchase. This ensures full transparency so you know exactly what you are paying for, with no hidden fees.

If you have any questions about your order or shipping charges, our support team is always happy to help.

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Multiple Suppliers & Split Shipments

SUNDAY PJS partners with multiple trusted suppliers and fulfillment partners to curate a wide selection of cozy, high-quality sleepwear and lounge pieces.

Because our products may ship from different supplier warehouses or partner locations, orders containing multiple items may occasionally arrive in separate packages.

If this occurs:

• Items may ship on different days
• Multiple tracking numbers may be provided
• Packages may arrive at different times

Some items may ship directly from our partner suppliers. In certain cases, packaging may reflect the fulfillment partner or shipping provider used for that item.

Please note that this does not affect the quality of the product. Each piece available at SUNDAY PJS is carefully selected to meet our standards for comfort, style, and overall quality.

Shipping updates and tracking details will be provided as each item is dispatched so you can follow your order every step of the way.

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Sizing & Fit Guide

SUNDAY PJS strives to provide helpful sizing guidance for the best shopping experience.

Some of our items are sourced from international suppliers and may follow Asian sizing standards, which can run smaller than U.S./Western sizes.

We recommend reviewing sizing details carefully before placing your order.

General Size Conversion Chart (Estimated)

Tops / Shirts

Pants / Bottoms

Nightgowns / Sleep Dresses

Important Sizing Disclaimer

Sizing may vary depending on the item, fabric, and supplier.

This chart is provided as a general guideline only and is not guaranteed to be exact.

For the best fit, please:
• Check the specific product description for measurements
• Consider fabric stretch and fit type
• Size up if between sizes or for a looser feel

If you need help choosing a size, feel free to contact us before ordering.

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Discounts & Promotions

SUNDAY PJS may offer discounts and promotions via:

• Email newsletters
• Text messages
• Promotional banners on the website
• Seasonal or special event campaigns

Sign up for our mailing list on the homepage to receive exclusive offers.

Some discounts may automatically apply at checkout, while others require manually entering a code.

Important Instructions:

• Enter codes exactly as provided, including capitalization, numbers, and special characters.
• Discounts apply only to eligible items and cannot be combined unless explicitly stated.
• If a discount does not apply correctly, please contact us immediately.

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Discounts & Promotions Disclaimer

From time to time, SUNDAY PJS may offer promotions, discount codes, and special pricing. These offers are subject to specific terms, conditions, and timeframes, and may be modified or discontinued at any time without notice.

Discount codes must be applied at checkout to be valid and cannot be added after an order has been placed. Expired or inactive promotions will not be accepted or applied retroactively.

Promotions may not be combined unless explicitly stated. Certain items or collections, including new arrivals, limited releases, or select styles, may be excluded from discounts at any time.

Pricing, promotional offers, and availability are subject to change at our discretion. In the event of pricing errors or system issues, we reserve the right to adjust or cancel affected orders.

Refunds for discounted items will be based on the actual amount paid, not the original price. Discounts may impact eligibility for returns, exchanges, or store credit, especially for Final Sale or Clearance items.

By purchasing discounted items, you acknowledge and agree to the terms outlined in our Clearance & Final Sale Items section of our Refund Policy.

We encourage customers to review all product details, pricing, and promotional terms carefully before completing a purchase. If you have any questions regarding a promotion or how it may affect your order, please contact us prior to placing your order.

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Shipping Protection

Shipping protection may be offered at checkout for additional coverage during transit.

This optional protection may cover certain delivery issues including:

lost packages
damaged shipments
delivery complications

Coverage details are displayed during checkout if the option is selected.

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Tracking Your Order

Once an order ships, a tracking number will be provided.

Tracking may be checked here:

https://sundaypjs.com/apps/track123

International tracking tools may also be used if the shipment has transferred between carriers:

https://www.17track.net
https://track.aftership.com
https://parcelsapp.com

If additional assistance is needed regarding tracking or delivery updates, please contact us through the contact page:

https://sundaypjs.com/pages/contact

The FAQ section located on the contact page may also provide additional shipping information.

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Incorrect Shipping Address

Accurate shipping information must be provided at checkout.

If an incorrect address is entered and the order has already been processed or shipped, address changes may not be possible.

Orders returned due to incorrect or incomplete address information may require additional shipping charges to be reshipped.

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Missing Packages

If a shipment appears missing, the following steps are recommended before requesting assistance:

Check the tracking information.
Contact the shipping carrier directly.
Check around the delivery area.
Check with neighbors or building management.
Allow 24–48 hours for delayed carrier updates.

If the package cannot be located after completing these steps, assistance may be requested through:

https://sundaypjs.com/pages/contact

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Packages Marked as Delivered

Once a shipment has been marked “Delivered” by the carrier, responsibility for the package transfers to the recipient.

SUNDAY PJS cannot guarantee replacement or refund for packages confirmed delivered by the shipping carrier.

If delivery confirmation includes photo proof, the situation may be reviewed individually.

Shipping protection claims may be available if that option was selected during checkout.

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Shipping Delays

Shipping delays may occur due to circumstances outside of our control including:

severe weather
customs inspections
high carrier volume
transportation disruptions
regional postal service delays

Estimated delivery times are not guaranteed delivery dates once the package has been shipped.

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High-Risk Orders & Fraud Prevention

For security purposes, SUNDAY PJS may review orders that appear to be high risk.

Additional verification may be required for:

mismatched billing and shipping addresses
suspicious order activity
unusually high-value orders

Orders flagged for review may experience processing delays or cancellation if verification cannot be completed.

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Contact Information

Questions regarding shipping, delivery, or tracking may be submitted through the contact page:

https://sundaypjs.com/pages/contact

You may also contact us directly by email at:

hello@sundaypjs.com

Additional information may also be available in the FAQ section located on the contact page.